The Evolution of Advertising - From TV Spot To Keyword Advertisement, 
and What It Means To Your Return On Investment
by Karen Yagnesak

So, if I buy this TV spot what kind of increase in sales will I 
get? This is a classic advertising conundrum. I know what my GRP 
will be (gross ratings points made up of frequency and reach). 
And yes, I'll pay you lots of dollars per thousand impressions 
(CPM) to get my message out. If I'm paying so much, it means I 
have a high GRP so lots of people will see my message. That 
translates to lots of sales my advertising manager tells me. 
Great, and how are you calculating that?

Therein lies the challenge. Whenever someone asked - so what kind
of increase in sales can I expect from this TV ad? - the answer 
included calculations based on audience demographics, promotional 
considerations, past data, time slot, sunspots, tea leaves, and 
perhaps a wee bit of speculation. Prediction of business impact 
from advertising expenditure was mostly art and little science.

Now advertising on the Internet has arrived with a vengeance. 
It started like traditional advertising, with advertisers being 
quoted CPM for banner ads placed strategically on content sites 
around the Web. No longer. Keyword advertising, a.k.a. paid 
listings, a.k.a. cost-per-click is becoming the choice product 
of savvy advertisers.  

Keyword Advertising
The beauty of this type of advertising is that you pay for it 
only when someone sees your keyword advertisement and clicks 
on it. When they click on it they click right through to your 
website. Best thing is, this whole process is most often a result 
of keyword searches. The clicks to your site are then, in fact, 
highly qualified leads.

Take a corollary in the "real world" as we know it. Think about 
the Yellow Pages. When we are looking for a particular product 
or service we go to our local Yellow Pages, search under the 
product or service, and out pop a whole bunch of advertisements 
and listings for us to choose from. Then we call, or stop by, to 
find out more. And, if we like what we see, we buy. Imagine if 
you only paid for that Yellow Page ad when someone called or 
stopped in! That is what keyword advertising is all about.

What is a Keyword Ad?
In its simplest form, you create your keyword advertisement that 
is comprised of: a catchy title (kind of like a headline in a 
traditional ad); a description (body copy); a URL link (embedded 
"call to action"); and keywords and keyword phrases that, when 
typed into a search box on a website, will reveal your ad amongst 
a list of other advertisements related to that keyword or keyword 
phrase.

How Much Does a Keyword Ad Cost?
There are different pricing models for this service. At 
FindWhat.com we believe in the simple-is-best principle. You 
determine the price you are willing to pay for your keyword 
advertisement. If you happen to bid the highest price on that 
particular keyword, you will see your advertisement first within 
the FindWhat.com results. All keyword advertisements are then 
listed in descending order of bid price. At FindWhat.com, the 
average keyword bid price for Q2 2002 was $0.18. The range of 
bid prices is a moving target and varies by industry, however, 
at FindWhat.com there is no minimum bid price - even penny bids 
are accepted.

Where Are Keyword Ads Seen?
So then what? Companies offering keyword advertising then 
distribute your ads to numerous other websites, large portals 
and search engines where everyday users are executing billions 
of searches. FindWhat.com has hundreds of these distribution 
partners where your keyword advertisements are delivered. The 
FindWhat.com distribution network includes high quality sites 
such as:  CNET's Search.com, Excite, Webcrawler, NBCi, Dogpile,
MetaCrawler, and Go2Net. In Q2 2002 there were, on average, 
600,000 click-throughs each day on the FindWhat.com network.  

What Makes Keyword Ads so Special?
So let's get back to your question. So what kind of increase in 
sales can I expect from this advertisement? Well, that challenge 
has been answered with keyword advertising. You can actually 
track the conversion rates directly for each and every ad dollar 
spent through each advertising outlet for each keyword 
advertisement. How's that for keeping control of your 
advertising dollars?

In order to really capitalize, you must monitor your sales 
conversion ratio to make sure you are not just paying for tire 
kickers. The simplest way to do this is to use a tracking 
feature that allows you to know that the referred click-through 
came from a specific service (i.e. www.yoursite.com/?FindWhat). 
By using a specific URL, you can tell which click-throughs came 
from your marketing effort and how well they converted for you 
as you follow the interested party through to an on-line sale. 
This will allow you to monitor your spending in accordance with 
your success. It also allows you to focus on the keywords/
campaigns that are most effective, further reducing your time 
investment.

How to Get Started
There are several options available to you to help you to create 
and manage your keyword campaigns, ranging from doing-it-yourself, 
to hiring a firm to manage several keyword advertising campaigns 
among several companies. 

FindWhat.com offers a whole set of tools, features, and report 
options that help the do-it-yourselfers. There is the keyword 
suggestion tool that helps you to find keywords relevant to your 
business. There are numerous ad hoc reports available outlining 
keyword positioning, advertisement change history, account 
activity overview, account deposit information, and keyword 
costs. Also, there are special features, like BidOptimizer(TM), 
that allows you to set your bids to the number one, two, three, 
four, or five position up to your maximum bid amount.

We offer the FindWhat.com Business Builder(TM) program for those 
who are unfamiliar with keyword advertising on the Internet, or 
just don't have the time to put together their keyword campaigns. 
With Business Builder you get one-on-one consultation with a 
FindWhat.com customer solutions consultant, strategic advice on 
how to maximize your keyword advertising campaign, two titles 
and descriptions customized specifically to attract targeted 
prospects to your website, fifty relevant keywords and keyword 
phrases that will put your keyword advertisements in sight of 
the millions of users performing searches each day throughout 
the FindWhat.com distribution network, industry-leading returns 
on your advertising investment, and peace of mind knowing that 
your keyword advertising strategy is in expert hands. All this 
for as little as $25.

Still others prefer to select a company to manage their keyword 
strategies that span across their FindWhat.com account and other 
keyword advertising services. Bid Optimization firms offer this 
service. There are many out there who serve FindWhat.com clients.  

Take Control of Your ROI Today
The Internet revolution has given advertisers absolute freedom 
and control over their advertising efforts like never before, 
allowing advertisers to constantly monitor and maximize their 
ROI for their on-line marketing campaign. Advertising is no 
longer about generating millions of impressions. It's about how 
many people actually enter a keyword to start a search, read 
your site description, click on your link, and purchase your 
product. 

Planning, managing for, and tracking ROI while de-emphasizing 
pure reach buys will be an increasingly important success 
strategy for advertisers in the coming years.

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Karen Yagnesak is director of marketing at FindWhat.com. 
FINDWHAT.COM (NASDAQ: FWHT) distributes keyword-based 
advertisements throughout its network of hundreds of high 
traffic distribution partners. Generally lower prices for 
keywords along with highly relevant traffic through FindWhat.com 
and its partners gives FindWhat.com's over 17,000 advertisers 
industry-leading returns on their advertising investment.
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